Privacy Policy Effective Date: 04 Dec 2024

Welcome to Harmony Facility Management. Your privacy is important to us, and we are committed to protecting the personal information you provide while using our services. This Privacy Policy outlines how we collect, use, store, and protect your data.

1. Scope of the Policy This Privacy Policy applies to all users of Harmony Facility Management’s website and mobile application. By accessing or using our services, you agree to the practices described in this policy.

2. Information We Collect We may collect and process the following types of information:

User Details: Information provided by the company, such as usernames. Transaction Data: Payment details for monthly maintenance bills, including downloadable statements and receipts. Service Access Data: Usage details related to gate management services or other features offered through the app. We do not collect sensitive personal information unless explicitly required for operational purposes.

3. How We Use Your Information We use the information collected to: Facilitate payment processing for monthly maintenance bills. Provide downloadable statements, receipts, and other user-specific documents. Offer seamless access to gate management services. Enhance user experience and improve our services.

4. Data Sharing and Disclosure Your privacy is our priority, and we do not share your information with third parties except: When required by law or regulatory authorities. To protect the rights, safety, and property of Harmony Facility Management and its users.

5. User Account Management User accounts are created and managed solely by our company. Independent account creation by users is not permitted. A username will be provided upon registration.

6. Data Retention and Deletion We retain user data only for as long as it is necessary for the purposes outlined in this policy. If you wish to delete your data, please email mohit.harmony@gmail.com or contact your house owner. Deletion requests will be addressed promptly in accordance with applicable laws.

7. Security Measures We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or disclosure.

8. Changes to the Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us For questions or concerns regarding this Privacy Policy, please contact us at: Email: mohit.harmony@gmail.com
By using our services, you acknowledge that you have read and agree to this Privacy Policy.